Refund policy

Thank you for shopping with Dog Dad Apparel. We are committed to ensuring your satisfaction with every purchase. Please review our return policy below:

1. Made to Order: All items in our shop are made to order. This means that each product is created specifically for your when you place an order. Due to this personalized nature, we are unable to accept returns or exchanges unless the item arrives damaged or defective.
2. All Sales Final: As a result of our made-to-order process, all sales are final. We are unable to accept returns or offer refunds for change of mind or incorrect sizing. Please double-check your order before completing your purchase.
3. Defects or Damages: In the unlikely event that your item arrives damaged or defective, please contact us within 7 days of receiving your order. To initiate a return or exchange for a defective or damaged item, please provide photos of the damaged or defective item, as well as your order number. We will work with you to resolve the issue promptly.
4. Contact Us: If you have any questions or concerns about your order, please don't hesitate to contact us via email at info@dogdadapparel.shop.